SUMMARY:
Works with internal and external functional teams to successfully execute procedures for receiving shipping orders. Provides operational and administrative support to all departments to meet on-time delivery, product quality, and customer satisfaction goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Completes Goods Issues for all parts taken from inventory.
- Completes Goods Receipts for all parts being received into inventory.
- Works with other departments to complete return orders for inventory as required.
- Maintain all goods picking records within SAP.
- Supports inventory related transactions within the organization (inventory adjustments, bin ocation updates, inventory transfers, inventory adjustments, etc.).
- Interacts daily with engineering, order management, service, assembly, and shipping and receiving to resolve issues and ensure goods are processed in a timely manner. –
- Moves inventory to/from assembly line as required/requested
- Assists in resolving day-to-day issues with other departments.
- Coordinates changes of content or timelines and inform other functional teams where they are affected.
- Ships specified equipment to customers based on requested/promised schedule
- Create shipping labels to affix to packed cartons
- Verify shipments received according to bills of lading & other records for accuracy/damage
- Prepares and executes warranty return to suppliers
- Responsible for the completion of all service return orders
- Responsible for the completion of all service return orders –
- Unpacks and examines incoming shipments, rejects damaged items, and records shortages
- Keeps warehouse areas neat, clean, and organized at all times. –
- Keeps warehouse areas neat, clean, and organized at all times. –
- Operates tier lift truck, uses hand truck, or operates overhead crane to move, convey, or Hoist Robots, Cabinets, and other shipping and receiving and spare parts materials from platform to storage or work area.
- Maintains storage areas and assists verifying Warehouse counts are accurate.
- Day to day inventory control – bin location updates, stocking quantities, warehouse transfers
- Tags items according to quality procedures.
- Tags items according to quality procedures.
- Maintains inventory of shipping materials and supplies
- Participates in Continuous Customer Support (hotline) rotation as required
- Understands and follows safety regulations and identifies safety concerns.
- Adheres to the Quality System and participates in continual improvement
- Thrives in a fast-paced, organized and positive environment
Other duties as assigned – Participates in meetings as needed
Experience
CERTIFICATES, LICENSES, REGISTRATIONS
- Fork Truck Operations and Safety Man-lift training
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this order. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to talk and hear. The employee is frequently required to sit, stand, walk, and use hands to type, handle, or manipulate objects and to sit and reach with hands and arms. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move 50 pounds or more. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is indoors in a non-manufacturing shop floor setting. Noise level in the work environment is moderate. The incumbent is periodically exposed to varying temperatures as the overhead and man doors are opened and closed.
EDUCATION and/or EXPERIENCE Associate degrees and one year of related experience is required; or equivalent combination of education and experience. Intermediate computer skills (Word, Excel, MS Project, SAP or similar ERP system, Internet, E-mail) and interpersonal skills The ability to manage multiple priorities and maintain confidentiality is required.
LANGUAGE SKILLS Ability to read, analyze, and interpret written procedures and general correspondence. Ability to respond to common inquiries or complaints from customers and co-workers. Ability to write reports, create database queries, develop general business correspondence, and write procedures. English language required. German language preferred but not required.
MATHEMATICAL SKILLS Ability to perform basic calculations such as discounts, interest, proportions, percentages, and fractions. Ability to develop mathematical formulas and apply basic mathematical operations and concepts to spreadsheets.
REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply common sense understanding to interpret and carry out instructions furnished in written, oral, diagram, or schedule form. Ability to deal with problems involving several concrete variables in standardized situations.
SUPERVISORY RESPONSIBILITIES – None
QUALIFICATIONS To perform this order successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
JOB LOCATION: Ontario Canada